Terms of Use

By using jaywin.biz you agree to these terms. If you do not agree, please do not use the website.

1. About this website

This website is operated by Jaywin Custom Jewellers, a gold jewellery manufacturer based in Kuala Lumpur, Malaysia. It provides information about our manufacturing services and authorised dealers.

2. Information only

Content on this website is for general information. Descriptions of gold purity, processes and timelines are indicative. A binding price, specification or delivery date only applies once confirmed by us in a written quotation or order confirmation. Gold prices change daily, and quotations are subject to the gold price on the date of confirmation.

3. Enquiries and custom orders

Sending an enquiry does not create an order or contract. Custom orders, including any sample or mould fees, are governed by the quotation and terms we provide for that order.

4. Your designs

You confirm that you have the right to use any designs, images or samples you send us. We treat your designs as confidential and only use them to prepare and fulfil your order.

5. Authorised dealers

Dealers listed on this website are independent businesses. Purchases made from a dealer are between you and that dealer. Dealer details are provided for convenience and may change; please contact the dealer directly to confirm.

6. Intellectual property

The Jaywin name, logo, text, images and designs on this website belong to Jaywin Custom Jewellers or are used with permission. You may not copy or reuse them for commercial purposes without our written consent.

7. Acceptable use

You must not misuse the website, including sending spam through the enquiry form, attempting to access it without authorisation, or disrupting its operation.

8. Liability

We take care to keep this website accurate and available, but we do not guarantee it will be error-free or uninterrupted. To the extent permitted by law, we are not liable for any loss arising from your use of the website.

9. Privacy

How we handle personal data is explained in our Privacy Notice.

10. Governing law

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction.

11. Contact